KGIS has upgraded the ArcGIS Server to Version 9.3.1 and now there is a printing problem. When users print maps that have a cache map service in the theme they get a black box in the upper left corner of the print map image. Most of the map themes use dynamic map service but still have one cache map service. This cache map service Countybnd_cache is included so the vertical bar and zooming in and out will work. We are working with ESRI on a solution to this problem.
Work around: For the mostly dynamic services with the Countybnd_cache map service:
1) Click on the Map Contents tab in the upper left.
2) Click on the box next to Maps_Cached/CountyBnd_Cache_png8 to turn the map service off.
3) Click the print tool and print the map.