Support

Website Maintenance Schedule

KGIS is committed to ensuring reliable functionality of this website.  In order to meet this objective, we regularly conduct maintenance updates and enhancements to the system.  These activities may require our site, services and map viewing applications to be completely or partially unavailable for scheduled periods of time.

Schedule maintenance, when required, usually occurs during the following periods: 

  • Tuesday evenings between 6:00 and 10:00 PM
  • Sundays between 8:00 AM and 8:00 PM

A notification is posted on our home page when a maintenance or enhancement event is planned.

Frequently Asked Questions & Troubleshooting

Occasionally, websites may not display or function as expected.  When this happens, clearing out your internet browser's cache will usually fix the problem.  The cache stores information about websites you visit so they can load more quickly in the future.  As website content changes, browsers may not always correctly replace cached information with the latest versions.

KGIS Office Staff

Date: 12/10/2019 11:07:00 AM Application: KGIS Maps Issue #: 370
Assigned To: Jimmy Brink Status: Resolved
Details: Testing from new portal on TEST2
Resolution: Fixed the issue
Details
Date: 5/16/2018 3:53:00 PM Application: Issue #: 369
Assigned To: Bryan Lynn Status: New Issue
Details: Test from KGISSystemOps email account
Resolution:
Details
Date: 5/16/2018 2:05:00 PM Application: Issue #: 368
Assigned To: Bryan Lynn Status: Resolved
Details: Testing with SSL Enabled
Resolution: Fixed the problem
Details
Date: 5/16/2018 1:59:00 PM Application: Issue #: 367
Assigned To: Bryan Lynn Status: New Issue
Details: Testing with external first
Resolution:
Details
Date: 5/16/2018 1:53:00 PM Application: Issue #: 366
Assigned To: Bryan Lynn Status: New Issue
Details: another issue. this time with gmail and outlook addresses.
Resolution:
Details
Date: 5/16/2018 1:50:00 PM Application: Issue #: 365
Assigned To: Bryan Lynn Status: New Issue
Details: TEsting from updated email params
Resolution:
Details
Date: 5/16/2018 1:45:00 PM Application: Issue #: 364
Assigned To: Bryan Lynn Status: New Issue
Details: Issue with new email addresses
Resolution:
Details
Date: 5/16/2018 1:43:00 PM Application: Issue #: 363
Assigned To: Bryan Lynn Status: New Issue
Details: Testing
Resolution:
Details
Date: 5/4/2018 9:27:00 AM Application: SQL Issue #: 361
Assigned To: Bryan Lynn Status: New Issue
Details: Testing with good email address
Resolution:
Details
Date: 5/4/2018 9:26:00 AM Application: Issue #: 360
Assigned To: Bryan Lynn Status: New Issue
Details: Testing with bad email server
Resolution:
Details
Date: 5/4/2018 9:20:00 AM Application: Issue #: 359
Assigned To: Bryan Lynn Status: New Issue
Details: Testing the latest email setting for outllook
Resolution:
Details
Date: 5/1/2018 2:32:00 PM Application: KGIS Maps Issue #: 356
Assigned To: Jimmy Brink Status: New Issue
Details: This is a test from the application issues module.
Resolution:
Details
Date: 5/1/2018 12:40:00 PM Application: KGIS Maps Issue #: 355
Assigned To: Jimmy Brink Status: New Issue
Details: The site is BROKEN. Not really - just testing email capability from the Application Issues module.
Resolution:
Details
Date: 5/1/2018 12:31:00 PM Application: KGIS Map Issue #: 354
Assigned To: Jimmy Brink Status: New Issue
Details: Here is a problem with the website. We are testing the new email capability for the application issues page.
Resolution:
Details
Date: 5/1/2018 12:24:00 PM Application: Issue #: 353
Assigned To: Bryan Lynn Status: New Issue
Details: Here is a new issue. Should see the email.
Resolution:
Details
1 2 3 4 5Next